Course Outline
Introduction to Human Resources Management (HRM)
- Summary of HR functions and responsibilities
- Understanding the HR lifecycle
- The pivotal role of HR in meeting organizational goals
Managing Employee Complaints
- Identifying and classifying complaints
- Building trust and fostering a secure environment for staff
- Approaches for resolving complaints effectively
Performance Management
- Defining clear and measurable objectives
- Delivering constructive feedback and coaching
- Performing performance evaluations
Disciplinary Procedures
- Creating fair and transparent policies
- Managing misconduct and poor performance
- Documenting and conducting disciplinary meetings
Resolving HR Issues
- Dealing with absenteeism and workplace conflicts
- Ensuring adherence to labor laws and regulations
- Promoting employee engagement and well-being
Establishing a Positive Workplace Culture
- Comprehending organizational culture
- Encouraging diversity, equity, and inclusion
- Enhancing team collaboration and morale
Case Studies and Role-Playing Exercises
- Examining real-world HR scenarios
- Practicing communication and conflict resolution techniques
- Evaluating outcomes and key takeaways
Summary and Next Steps
Requirements
- No previous experience in HR is necessary
- A fundamental grasp of organizational structures is advantageous
Target Audience
- Entry-level and future HR professionals
- Supervisors and managers tasked with HR duties
- Team leaders aiming to enhance their people management capabilities
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.
