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Duration 7 hours
Course Outline
Fundamentals of Artificial Intelligence
- Defining AI: Core terminology and underlying technologies
- Distinguishing between AI, Machine Learning (ML), and automation
- Current trends in AI adoption across the public sector
Practical AI Applications in Government
- Enhancing service delivery through chatbots, document automation, and predictive analytics
- Supporting policy and planning via modeling, forecasting, and simulations
- Illustrative examples in public safety, healthcare, and citizen engagement
Addressing Risks, Ethics, and Bias in AI
- Analyzing algorithmic bias and principles of fairness
- Making ethical decisions within AI systems
- Ensuring transparency, accountability, and explainability
AI Governance and the Regulatory Environment
- Overview of the EU AI Act, GDPR, and other global regulatory shifts
- Examination of national AI strategies and governance structures
- Considering the impact on public trust and citizen welfare
Strategies for Procurement and Implementation
- Key considerations for leaders before investing in AI solutions
- Assessing vendors, pilot projects, and strategic partnerships
- Fostering inter-agency cooperation and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Cultivating internal AI literacy and building cross-functional teams
- Aligning AI initiatives with core organizational mission outcomes
- Developing a roadmap for AI adoption within specific departments or agencies
Key Takeaways and Future Actions
Requirements
- A general understanding of public sector operations and policy frameworks
- A genuine interest in utilizing emerging technologies for public benefit
- No previous technical experience with AI is necessary
Target Participants
- Senior administrative officials
- Ministers and high-level government executives
- Policy advisors and strategists within the public sector
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
