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Duration 7 hours
Course Outline
Introducing Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its functionality
- Key AI use cases in Microsoft applications within the public sector
- Exploring Copilot’s data sources and security boundaries
Document Management in Word
- Drafting policy memos, correspondence, and reports
- Refining, summarizing, and clarifying written content
- Structuring content from bullet points or tabular data
Outlook for Email and Calendar Optimization
- Accelerating email composition and responses using Copilot
- Efficient meeting scheduling and drafting follow-up notes
- Summarizing extended email threads and identifying key points
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in simple terms
- Generating charts, summaries, and visual insights
- Utilizing Copilot to identify trends or address specific queries
Copilot in Meetings and Presentations
- Creating meeting summaries and action items within Teams
- Building presentation drafts in PowerPoint from concise notes
- Transforming transcripts into executive briefs or formal reports
Prompting Techniques and Scenario Customization
- Crafting effective prompts for consistent outcomes
- Tailoring prompts to match your department’s tone and requirements
- Implementing reusable prompt templates for recurring tasks
Responsible AI Use in Government Settings
- Ensuring confidentiality, oversight, and appropriate application
- Aligning with internal policies and IT governance standards
- Establishing trust through ethical AI practices in public service
Recap and Future Directions
Requirements
- Working knowledge of Microsoft 365 applications such as Word, Outlook, and Excel
- Familiarity with standard public sector duties including reporting, communication, and documentation
- No prior experience with AI or Copilot is necessary
Target Audience
- Government employees who rely on Microsoft Office for daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program personnel aiming to boost productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
