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 Duration 14 hours

Course Outline

Building on the Team Members’ course (refer to the separate outline), this program incorporates specific enhancements:

  • An expanded module titled 'Leadership v Management' explores:
    • The distinctions and commonalities between Leadership and Management, examining the traits that define exceptional leaders and managers.
    • Different management styles
  • A new module titled 'Delivering Change' examines:
    • The factors that determine the success or failure of change initiatives.
    • Fundamental principles of change management.
    • Resistance to change, including instances where such resistance can be advantageous.

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