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Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and historical evolution.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Identifying types of waste (muda) in service industries.
2. Applying Lean to Requirements and Project Management (4 hours)
- Capturing Voice of the Customer (VOC).
- Prioritization frameworks: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Thinking: Structure and practical application.
- Comparative overview: Lean vs. Agile vs. Six Sigma.
3. Lean Kanban (4 hours)
- Core components and fundamentals of the Kanban system.
- Effective board management strategies.
- Understanding Pull systems and Work In Progress (WIP) limits.
- Key flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Operational Processes (4 hours)
- Value Stream Mapping (VSM) techniques.
- Identifying waste within banking workflows.
- Applying KAIKAKU for breakthrough improvement.
5. Additional Lean Tools (2 hours)
- GEMBA (going to the source).
- KAIZEN (continuous improvement).
- Root cause analysis: Ishikawa diagrams and the 5 Whys method.
- POKA-YOKE (mistake-proofing).
Summary and Recommended Next Steps
Requirements
- Solid grasp of fundamental project management concepts.
- Practical experience with process workflows in business or banking settings.
- Basic familiarity with Agile or Lean frameworks.
Target Audience
- Process managers and analysts.
- Project managers within banking and financial services.
- Professionals focused on requirements engineering and continuous process improvement.
16 Hours
Testimonials (3)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Learning the basic meaning of lean and what steps are used to become lean.