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Duration 16 hours
Course Outline
1. Overview of Lean Thinking (2 hours)
- Definition, origins, and development of Lean.
- Core Lean principles: Value, Flow, Pull, and Perfection.
- Identifying various forms of waste (muda) in service industries.
2. Applying Lean to Requirements and Project Management (4 hours)
- Understanding VOC (Voice of the Customer).
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Project Thinking: Structure and practical application.
- A comparative overview of Lean, Agile, and Six Sigma.
3. Lean Kanban (4 hours)
- Core components and fundamentals of the Kanban system.
- Effective board management techniques.
- Managing Pull systems and Work In Progress (WIP) limits.
- Key flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Operational Processes (4 hours)
- Value Stream Mapping (VSM) techniques.
- Detecting waste within banking processes.
- Applying KAIKAKU for rapid improvement.
5. Additional Lean Tools (2 hours)
- The GEMBA concept.
- Implementing KAIZEN for continuous improvement.
- Root cause analysis using Ishikawa diagrams and the 5 Whys.
- Error-proofing through POKA-YOKE.
Course Summary and Path Forward
Requirements
- Familiarity with fundamental project management concepts.
- Practical experience with process workflows in business or banking environments.
- Basic knowledge of Agile or Lean methodologies.
Target Audience
- Process managers and analysts.
- Project managers in the banking and financial services sectors.
- Professionals focused on requirements engineering and process optimization.
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Practice over theory, just the right level of detail, it was tweaked for our needs, let us think about how we can implement to our environment, lot of food for thought.
