Understanding Your Brand and Your Business Training Course
Target Audience
This program is tailored for all personnel who need a broader perspective on their specific area within the business, their distinct roles, and their contribution to enhancing the organization's overall performance.
Course Structure
The learning experience combines:
- Guided Discussions
- Slide-Based Presentations
- Practical Exercises
By the conclusion of the workshop, participants will be equipped to:
- Articulate the concept of 'brand' and identify ways to influence it
- Grasp the mechanisms behind Change strategies and the company’s role within them
- Outline the core principles governing business changes
- Recognize the critical nature of Customer and Stakeholder relationships for business success
- Define the financial components of the business and their specific department’s financial context
- Identify key elements of negotiation to achieve optimal outcomes for their area of responsibility
Course Outline
Understanding 'Brand'
- Defining what a 'brand' entails
- Identifying your company’s specific brand identity
- Actions you can take to strengthen your company’s brand
Foundational Change Strategies
- The necessity for managers to continuously evaluate their section’s status relative to peers and competitors, implementing proactive rather than reactive changes
- Introduction to the 'STARS' model for Change Strategies and Planning
Change Management
- Analysis of factors that led to the success of previous changes
- Examination of reasons behind the failure of past change initiatives
- Key lessons learned from change efforts both within your company and externally
- Application of the 9 Change principles in practice
- Overview of Lewin’s model of Change Implementation
- Introduction to the Change Kaleidoscope framework
The Psychological Impact of Change
- Assessing current emotions: How am I feeling? How are my colleagues feeling?
- Predicting emotional responses as the change process unfolds
Customer and Stakeholder Relationships
- Defining 'Customer'
- Defining 'Stakeholder'
- Strategies to maximize the value of every Customer and Stakeholder interaction
- Understanding the Service-Profit Chain
Financial Dimensions of Business
- Financial Statements:
- Balance Sheets
- Profit & Loss Accounts
- Financial Forecasts
- Budgets
- Cash-Flow Forecasts
- Business Cases
Establishing Objectives
- Vision and Mission Statements
- Setting objectives to fulfill Mission Statements
- Performance management techniques to surpass agreed-upon objectives
Negotiating for Optimal Results
- Effective Communication in Negotiation
- The significance of delivering powerful Presentations
- Exploring various Negotiating Strategies
- Comparing different strategic approaches
- Building Rapport
- The 3-phase Negotiating Process
Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793
Understanding Your Brand and Your Business Training Course - Enquiry
Testimonials (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
Found the entire two days of training very informative and educational, but the content covered on Day 2 (Social Media & Mobile Marketing, Analytics, as well as Strategy & Planning) was the most valuable to me as it relates directly to my current line of work.
Sithabiso - Vodacom
Course - Digital Marketing
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