Course Outline
- Defining your personal negotiating style
recognizing how your unique approach influences negotiation dynamics
- Choosing between competitive and cooperative approaches
determining the most appropriate strategy for the situation
- The value of creativity and adaptability
exploring alternative solutions and collaborative problem-solving
- Managing expectations effectively
handling the initial and preparatory phases of a negotiation
- Leveraging non-verbal communication
using body language to reinforce and support your verbal messages
- The critical role of preparation
key steps to take before the negotiation begins
- Shifting the balance of power
assessing the strengths and vulnerabilities of all parties involved
- Setting clear goals and objectives
defining your ideal outcome and establishing non-negotiable boundaries
- Focusing on interests rather than demands
uncovering the underlying motivations and true priorities of the other party
- Identifying negotiable variables
determining what can be offered at minimal cost and what you aim to gain in return
- Crafting and justifying proposals
presenting value in a way that resonates with the counterparty’s perspective
- Responding strategically to proposals
articulating why certain terms are unsuitable and presenting counter-offers
- Effective use of questioning techniques
using conditional questions to test solutions without binding commitments
- Mastering the bargaining process
exchanging concessions to reach mutually beneficial outcomes
- Breaking through deadlock
applying tools to navigate past impasses
- Handling price challenges
strategies for defending your position and value
- Finalizing the agreement
ensuring clear summaries and closures to prevent costly misunderstandings
Requirements
Given the extensive practical exercises involved, this course requires a minimum group of four delegates to be conducted by two trainers.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
