Online Management Training in Kenya

This instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Planning and Risk Assessment employs a systematic methodology to detect, evaluate, and reduce potential hazards within projects and business operations.

This instructor-led training, available both online and onsite, is designed for professionals at beginner to intermediate levels who aim to enhance their ability to plan effectively and manage risks in project or operational settings.

Upon completion of this course, participants will be capable of:

• Grasping the fundamental principles and processes of effective planning.
• Recognizing and evaluating potential risks across various contexts.
• Formulating and executing strategies to mitigate risks.
• Incorporating risk assessment into the broader project lifecycle.

Course Format

• Engaging lectures and group discussions.
• Collaborative exercises and scenario-based practice.
• Practical application through case studies.

Customization Options

• For bespoke training arrangements, please get in touch with us.

This instructor-led, live training in Kenya (online or onsite) targets intermediate-level finance and accounting professionals who wish to effectively manage, value, and audit fixed assets in compliance with accounting standards and regulations.

By the end of this training, participants will be able to:

• Understand the lifecycle and classification of fixed assets.
• Apply local and international accounting standards in asset valuation and depreciation.
• Manage fixed assets with proper controls, tools, and procedures.
• Comply with legal and tax frameworks relevant to asset management and reporting.

This instructor-led, live training in Kenya (online or onsite) is designed for intermediate to advanced finance and asset management professionals who aim to optimize asset tracking, control, and compliance with International Financial Reporting Standards (IFRS).

Upon completing this training, participants will be able to:

• Classify and set up fixed assets in line with IFRS regulations.
• Oversee the creation, acquisition, and capitalization of assets.
• Put in place control measures for tracking and monitoring assets.
• Apply suitable depreciation and amortization methods.
• Efficiently handle asset movements, transfers, and disposals.
• Ensure adherence to financial reporting and audit standards.

This instructor-led, live training (available online or onsite) targets intermediate-level safety professionals and operational managers seeking to strengthen their capability to investigate incidents, identify systemic weaknesses, and formulate effective corrective and preventive actions.

This live, instructor-led training in Kenya (online or on-site) is designed for intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Kaizen represents a methodology dedicated to steady, incremental enhancements that boost productivity, quality standards, and workplace culture.

This instructor-led training, available either online or on-site, targets intermediate professionals keen on integrating Kaizen principles, tools, and behaviours into their teams and daily routines.

Upon completing this course, participants will be equipped to:

• Articulate the fundamental principles and mindset behind Kaizen.
• Distinguish continuous improvement from reactive problem-solving techniques.
• Utilize core Kaizen instruments like the 5 Whys, Ishikawa diagrams, and the PDCA cycle.
• Foster engagement, communication, and recognition to cultivate a robust culture of improvement.

Course Format

• Facilitated discussions and guided explanations.
• Collaborative team activities and practical application of tools.
• Concise, practical demonstrations grounded in real-world scenarios.

Customization Options

• The course can be tailored to address specific operational challenges or team goals as requested.

The 'Leadership for Directors and Board Members' course is tailored to enhance the leadership and governance competencies of directors and board members.

Delivered through instructor-led live sessions, available either online or on-site, this training targets directors, executives, and board members seeking to refine their leadership, governance, and decision-making capabilities at the board level.

Upon completion of this training, participants will be equipped to:

• Comprehend the legal, ethical, and strategic duties of directors and board members.
• Implement good governance principles to boost organizational performance.
• Promote effective communication and collaboration within the boardroom.
• Address crises and manage risks effectively at the executive level.

Course Format

• Interactive lectures and guided discussions.
• Case studies and role-playing exercises.
• Group activities and scenario-based analysis.

Customization Options

• For those interested in a customized training version of this course, please reach out to us to make arrangements.

Leadership entails guiding individuals and teams toward organizational success while nurturing trust, collaboration, and resilience. Successful leaders strike a balance between decision-making, managing people, and communicating effectively, all while prioritizing their own well-being.

This instructor-led live training, available either online or onsite, is designed for beginner to intermediate-level leaders, managers, and professionals seeking to enhance their leadership capabilities and apply them within their organizations.

Upon completing this training, participants will be equipped to:

• Establish leadership practices grounded in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Implement strategic decision-making in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging discussions.
• Apply self-management techniques and prioritize leader well-being.

Course Format

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To arrange customized training for this course, please reach out to us.

This instructor-led, live training Kenya (online or onsite) targets intermediate-level internal auditors aiming to enhance their audit efficacy through structured RCA techniques.

By the conclusion of this training, participants will be able to:

• Grasp RCA methodologies and their pivotal role in internal auditing.
• Identify and analyze the root causes behind audit findings.
• Apply RCA tools including the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

The Business Impact Analysis (BIA) employs a structured methodology to identify and evaluate the criticality of an organization's processes during disruptions.

This consulting engagement targets operational and administrative leaders seeking to map, analyze, and document business processes to enhance continuity and resilience.

Upon completion of this engagement, the organization will be equipped to:

• Identify critical processes across Finance, Supply Chain, and Quality domains.
• Assess the operational, financial, legal, and reputational consequences of disruptions.
• Establish recovery priorities, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), for critical processes.
• Develop a process criticality matrix along with recommendations for continuity planning.

Engagement Format

• Initial kick-off and scoping sessions.
• Interactive workshops with process owners.
• Analysis of real-world cases and data collection.
• Group sessions to construct causal and impact diagrams.
• Drafting and presentation of the final BIA report.

Evaluation Criteria

• Active participation in workshops and data collection (20%).
• Contribution to impact analysis and scenario discussions (40%).
• Validation and feedback on the draft BIA report (40%).

Customization Options

• To request adjustments to the scope of this engagement, please contact us to arrange.

Kaizen represents a systematic approach to ongoing enhancement, emphasizing small, incremental adjustments that remove waste, elevate quality, and boost efficiency.

This guided, live training session (available online or in-person) is designed for professionals at beginner to intermediate levels who aim to implement Kaizen principles across various departments to strengthen process discipline, enhance communication, eliminate waste, and engage staff effectively.

Upon completion of this training, participants will be capable of:

• Grasping the core principles of Kaizen and its connection to Lean methodologies.
• Utilizing tools like 5S, root cause analysis, and visual management to minimize inefficiencies.
• Cultivating a culture centered on structured problem-solving and collaborative improvements.
• Executing Kaizen initiatives across vital operational and support functions.

Course Format

• Engaging lectures and discussions.
• Extensive exercises and practical application.
• Practical implementation within a live laboratory or workshop setting.

Customization Options

• For tailored training requests for this course, please get in touch to make arrangements.

This instructor-led live training in Kenya (online or onsite) is tailored for intermediate to advanced board members and directors seeking to enhance their leadership, governance, and decision-making skills.

Upon completion of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Kenya (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Kenya (online or onsite) is aimed at intermediate-level professionals who wish to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Understand essential concepts of RCA and continuous improvement cycles.
• Apply different RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led, live training in Kenya (online or onsite) is designed for entry-level quality control professionals eager to grasp the core principles of Statistical Process Control (SPC) and apply them in practical contexts.

Upon completing this training, participants will be equipped to:

• Grasp the fundamental concepts of Statistical Process Control (SPC).
• Utilize essential SPC tools, including control charts, histograms, Pareto charts, and scatter diagrams, to track process performance.
• Generate and interpret different types of control charts for both variable and attribute data to identify and analyse process variations.
• Compute and interpret process capability indices.

This instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This instructor-led, live training (online or onsite) targets team leaders and middle managers who aim to adopt AI safely and effectively by addressing the critical human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs using practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

Finance / Management

The ongoing global disruptions, business challenges, and pandemics have not only overturned traditional business standards but also fundamentally reshaped how boards govern their organizations. Discover what directors need to know today to perform effectively. Gain access to best-practice tips and tools for meetings, information management, agendas, committees, and structure that boards worldwide use to enhance performance, reduce effort, and free up more time for high-value board activities.

This instructor-led, live training is offered in Ottawa but can be delivered elsewhere. It is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training in Kenya (available online or onsite) targets current CTOs and prospective CTOs, including technical directors or technical managers, who wish to acquire the technical and managerial perspective necessary to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a dynamic, innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed for mid-level managers, this course covers the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

Overview

Regulators worldwide are increasingly tying the level of risk a bank assumes to the capital it must hold, while banks and financial services firms are progressively adopting risk-based management practices. As banks, their product offerings, regulatory frameworks, and global markets grow in complexity, effective risk management faces escalating challenges. A critical lesson from the banking crisis of the past five years is that risks are deeply interconnected; to manage them efficiently, banks must understand these interdependencies.

Key features of this course include:

• An explanation of current risk-based regulations
• A detailed examination of the major risks confronting banks
• Industry best practices for adopting an enterprise-wide approach to integrate risk management across the entire organization
• The use of governance techniques to foster a group-wide culture, ensuring everyone plays an active role in managing risks in alignment with the bank’s strategic objectives
• An exploration of potential challenges risk managers may face in the future

The course utilizes extensive case studies designed to explore, examine, and reinforce the concepts and ideas covered over the five-day period. Historical events at various banks are used throughout to highlight failures in risk management and to identify actions that could have prevented losses.

Objectives

The primary objective of this course is to assist bank management in delivering an appropriate integrated strategy for managing the complex and evolving risks and regulations characteristic of today’s international banking environment. Specifically, the course aims to provide senior-level management with an understanding of:

• Major risks within the financial industry and key international risk regulations
• Methods for managing a bank’s assets and liabilities while maximizing returns
• The interaction between different risk types and how banks employ an integrated approach to manage them
• Corporate governance and best practice approaches for managing the diverse interests of stakeholders
• Strategies for developing a culture of risk governance to minimize unnecessary risk-taking

Who Should Attend This Seminar

This course is designed for individuals new to integrated risk management, senior management responsible for strategic risk management, or those seeking to deepen their understanding of enterprise risk management. It is particularly beneficial for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Corporate governance and risk governance managers

Why should you attend?

This training course is designed to help participants understand the fundamental concepts and principles of a business continuity management system (BCMS) based on ISO 22301. By attending this training course, participants will learn more about the structure and requirements of the standard including the BCMS policy, the top management’s commitment, internal audit, management review, and continual improvement process.

After attending the training course, you can sit the exam and, if you successfully pass it, you can apply for the “PECB Certificate Holder in ISO 22301 Foundation” credential. A PECB Foundation certificate shows that you have knowledge on the fundamental concepts, principles, methodologies, requirements, framework, and management approach used in business continuity.

Who should attend?

• Individuals involved in business continuity
• Individuals seeking to gain knowledge about the main processes of business continuity management systems (BCMS)
• Individuals interested to pursue a career in business continuity

Learning objectives

• Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks
• Understand the components and the operation of a BCMS based on ISO 22301 and its principal processes
• Understand the concepts, approaches, methods, and techniques used for the implementation and management of a BCMS

Educational approach

• Lecture sessions include discussion questions and examples.
• The exercises include multiple-choice quizzes.
• The participants are encouraged to intercommunicate and engage in discussion and the completion of quizzes.
• Quizzes are similar to the certificate exam.

The ISO 22301 Introduction training course empowers you to grasp the fundamental concepts of a Business Continuity Management System (BCMS).

Upon completing the ISO 22301 Introduction course, you will appreciate the significance of a Business Continuity Management System and recognize the advantages it offers to businesses, society, and government entities.

Who is this course for?

• Professionals with an interest in Business Continuity Management
• Individuals aiming to acquire knowledge regarding the core processes of a Business Continuity Management System (BCMS)

Learning Objectives

• Comprehend the concepts, methodologies, techniques, and approaches utilized to implement a Business Continuity Management System
• Identify the fundamental components of a Business Continuity Management System

Upon completing this training course, you will be eligible to sit for the examination. Should you successfully pass, you can apply for the “Certified ISO 22301 Lead Implementer” credential. This internationally recognized certificate serves as proof of your professional capability and practical knowledge to implement a Business Continuity Management System (BCMS) in accordance with ISO 22301 requirements within an organization.

Who should attend?

• Project managers and consultants engaged in business continuity
• Expert advisors aiming to master the implementation of a business continuity management system
• Individuals tasked with ensuring organizational conformity to BCMS requirements
• Members of the BCMS team

Learning objectives

• Develop a comprehensive understanding of the concepts, approaches, methods, and techniques used to implement and effectively manage a BCMS
• Learn how to interpret and apply ISO 22301 requirements within the specific context of an organization
• Gain insight into the operation of a business continuity management system and its processes as defined by ISO 22301
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational approach

• This training course combines theoretical foundations, implementation best practices, and ISO 22301 requirements essential for BCMS implementation.
• Lecture sessions are reinforced with practical exercises derived from case studies, including role-playing and discussions.
• Participants are encouraged to interact actively, engage in discussions, and participate in exercises.
• The exercises mirror the format of the certification exam.

General Information

• Certification fees are included in the exam price. After course completion, you will be able to book the exam.
• Participants receive training materials containing over 450 pages of explanatory information and practical examples.
• An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who attend the training course.
• Candidates who do not pass the exam can retake it within 12 months of the initial attempt at no additional cost.

ISO 26262 establishes the requirements for functional safety within the automotive industry.

This instructor-led, live training session (available online or onsite) is designed for automotive professionals seeking to implement the ISO 26262 standard within their organizations.

Upon completing this training, participants will be able to:

• Gain an understanding of functional safety as it applies to automotive hardware and software development.
• Comprehend the legal obligations and compliance requirements associated with ISO 26262.
• Execute the safety processes mandated by ISO 26262.

Course Format

• Interactive lectures and group discussions.
• Numerous exercises and practical practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For those wishing to request customized training for this course, please contact us to make arrangements.

The ISO 9001 Foundation training equips you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a comprehensive understanding of the various components of a QMS, including quality policies, procedural documentation, performance metrics, leadership commitment, internal auditing processes, management reviews, and strategies for continual improvement.

Upon finishing the course, you become eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Foundation” certification. This PECB Foundation Certificate demonstrates your grasp of fundamental methodologies, requirements, frameworks, and management approaches associated with quality management.

Who should attend?

• Professionals currently engaged in Quality Management activities
• Individuals looking to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Aspiring professionals interested in pursuing a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The assessment covers the following competency domains: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS); Domain 2: Quality Management System (QMS).

After successfully passing the exam, you may apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

The certification fee is included in the examination price.

Participants will receive training materials comprising over 200 pages of content along with practical examples.

A participation certificate awarding 14 CPD (Continuing Professional Development) credits will be issued upon completion.

In the event of an unsuccessful exam result, candidates are allowed to retake the examination within 12 months at no additional cost.

The ISO 9001 Lead Auditor training equips you with the essential expertise to conduct Quality Management System (QMS) audits by applying widely accepted audit principles, procedures, and techniques. Through this course, you will gain the knowledge and skills required to plan and execute internal and external audits in accordance with ISO 19011, as well as navigate the certification process per ISO/IEC 17021-1.

Grounded in practical exercises, you will master audit techniques and become proficient in managing audit programmes, leading audit teams, communicating with clients, and resolving conflicts.

Upon acquiring the necessary expertise to perform these audits, you may sit for the examination and apply for the “PECB Certified ISO 9001 Lead Auditor” credential. Holding a PECB Lead Auditor Certificate demonstrates your capability and competence to audit organisations based on best practices.

Who should attend?

• Auditors aiming to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master the Quality Management System audit process
• Individuals tasked with maintaining conformance with QMS requirements
• Technical experts preparing for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

The ISO 9001 Lead Implementer training is designed to equip you with the essential expertise required to assist an organisation in establishing, implementing, managing, and sustaining a Quality Management System (QMS) aligned with ISO 9001. Throughout this course, you will gain a deep understanding of Quality Management Systems best practices, thereby enhancing the organisation's customer satisfaction, overall performance, and effectiveness.

Upon mastering the key concepts of Quality Management Systems, you will be eligible to sit for the examination and apply for the \"PECB Certified ISO 9001 Lead Implementer\" credential. Possessing a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to successfully implement ISO 9001 within an organisation.

Who should attend?

• Managers or consultants engaged in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Professionals responsible for ensuring compliance with QMS requirements
• Members of QMS teams

General information

• Certification fees are included in the exam price
• Comprehensive training materials, comprising over 450 pages of content and practical examples, will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an unsuccessful exam attempt, candidates may retake the exam free of charge within 12 months

Kaizen methodology reshapes how organizations approach daily operations through systematic continuous improvement. This training examines proven total quality control methods, East-West management contrasts, problem-solving techniques, and labor relations strategies while exploring frameworks for transforming corporate culture and supplier partnerships. Participants leave equipped to identify inefficiencies, design lean workflows, and cultivate a culture of ongoing optimization.

Target Audience

Managers and team leaders who need a comprehensive understanding of the challenges involved in managing and developing their staff (including both direct and indirect reports)

Course Format

This course combines several highly interactive elements:

• Facilitated discussions
• Slide presentations
• Practical exercises and case studies

By the end of the course, participants will be able to:

• Differentiate between the skills required for managing and those for leading
• Develop their team in the most effective manner
• Explain the best approaches for delivering change within their area of the organisation
• Improve staff performance management
• Successfully negotiate their desired outcomes
• Explain how to handle difficult situations that may arise in the workplace

This Mentoring training course is designed to bridge gaps by providing practical guidelines beneficial to anyone involved in a mentoring relationship.

This instructor-led, live training in Kenya (available online or on-site) targets managers and executives who wish to implement the right tools, skills, and methodologies to manage distributed teams.

By the end of this training, participants will be able to:

• Examine distributed leadership principles, structures, and key components to successfully establish a remote working environment.
• Cultivate trust, objectives, culture, and collaboration to foster a high-performing remote team.
• Leverage existing tools and technologies to enhance virtual communication and cooperation.
• Apply goal-setting and project management techniques to assess the performance of a remote team.

Ownership and accountability are vital in organizational management. Ownership entails taking responsibility and initiative for tasks, while accountability means being answerable for the outcomes. These principles are essential as they promote a culture of responsibility and reliability, leading to improved performance, effective problem-solving, and alignment with organizational goals.

Procurement specialists frequently navigate a complex array of tasks, ranging from crafting sourcing strategies and negotiating agreements to overseeing supplier partnerships. Consequently, the skill set required for success in these roles is equally diverse. Professionals in this field are expected to excel as communicators and project leaders, possess strong commercial and financial acumen, and demonstrate exceptional abilities in influence and negotiation.

INTRODUCTION

Globalisation, transformed markets, intense competition and new technologies have converged to make organisational management focus more sharply on making certain that every internal programme and project achieves all intended results. Stakeholders are demanding that the internal and external forces of change are managed with the type of programmes that will enable the organisation to thrive in the face of change. Holding departments accountable for results is the essence of this unique seminar that presents the principles and practices on which Results-Based Management (RBM) is founded.

This Results-Based Management training course enables staff and managers to align, develop and review ongoing planning and reporting that is essential to the success of any public or private programme. This training seminar provides an understanding of the processes needed to bring different business teams together to (a) better manage and measure the outcomes of their respective programmes and projects; (b) keep a project under control; and (c) achieve stated objectives and goals.

This training course will highlight:

• The multiple processes of Results Based Management (RBP)
• The critical role of monitoring in demonstrating the performance of programs and projects and in steering the implementation process towards the intended results
• Developing realistic programme objectives and measures to assess project outcomes and impact
• Developing a results-based project framework
• Project and program scheduling and reporting
• Monitoring, evaluating and strengthening the effectiveness of a program

OBJECTIVES

This training course is designed to achieve five key objectives. At the end of the session you will learn how to:

• Apply current best practices in Results-Based Management (RBM)
• Demonstrate how to realise the potential for Results-Based Management (RBM)
• Design a RBM approach for involving all stakeholders
• Control RBM projects and measure outcomes
• Enable your teams to apply Results-Based Management (RBM) in their own activities

TRAINING METHODOLOGY

This training seminar uses a number of learning tools including but not limited to:

• Case studies on real life examples of RBM
• Round table discussion groups to review and qualify the actual projects - ongoing or at the planning stage - by members of the group
• Video references on examples of the skills necessary to achieve results
• Presentation media on the steps to achieve RBM
• Open discussions on ideas and experiences with the participants

ORGANISATIONAL IMPACT

The organisation will benefit from this training seminar in the following ways:

• Improve the understanding of the principles, norms, standards, processes and responsibilities governing planning, monitoring and evaluation
• Overcome any resistance to using Results-Based Management
• Develop more efficient methods of controlling cost and outcomes
• Help staff members bring results to the forefront of their ongoing planning and reporting documents on a regular basis
• Overcome the pitfalls of project plans that delay and burden projects

PERSONAL IMPACT

The participants of this RBM training seminar enjoy many benefits personally and professionally in the following manner:

• Helping staff learn to focus on the issues that deliver the maximum results to their on-going planning and hard work
• Improving the communication skills that win over important stakeholder “buy-in” to improve their expectations to gain their power of influence
• Reduce the risks of carrying forth long projects that could lead to disappointing results and possible failure
• Learn the importance of monitoring and evaluation techniques to indicate the way to successful results
• Overcome the resistance from stakeholders by enabling solid evidence that secures your funding

WHO SHOULD ATTEND?

The NobleProg course “Result-Based Management” is designed to benefit experienced managers from any specialism within your organisation who have responsibility for successful execution of programmes and projects. It will develop high level managerial skills that are vital in achieving and sustaining continuous performance improvement.

This training course will particularly benefit the following professionals:

• Strategic and Operational Planning Specialists
• Supply Chain and Logistics Team Members
• Financial Managers
• Marketing and Business Development Staff
• Human Resource Managers

The primary objective of this programme is to shift the audit approach from a reactive 'discovery' exercise to a proactive 'prevention' strategy. By mastering Root Cause Analysis, the Internal Audit team will focus specifically on eliminating recurring findings. This guarantees that once a vulnerability is identified, the recommendations provide a lasting solution, thereby protecting the organisation's operational efficiency and financial integrity.

Opting not to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unaddressed root causes within financial processes result in cumulative losses that escalate over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same ineffective controls rather than concentrating on emerging strategic risks.
• Diminished Authority: Continuously reporting identical issues undermines the Audit Division's influence with senior management and auditees.

Course Objectives:

• This is a one-day programme. Upon completion, participants will be able to:
  • Define risk, its origins, and its impact on business operations, enhanced by increased awareness of the subject.
  • Provide examples that help the organization reduce and, ideally, eliminate risk.
  • Proactively forecast risks and challenges effectively.
  • Identify various techniques to detect, mitigate, and control risk.
  • Work with internal stakeholders to strengthen the organization's overall risk management framework.

The SECO Institute Business Continuity Foundation certificate is aligned with ISO/IEC 22301 and encompasses the fundamental principles of business continuity. This certification validates that you have gained a robust understanding of the key theoretical and practical elements of business continuity.

This training course is essential for anyone wishing to develop themselves into a Business Continuity Specialist. With this certification, you verify your knowledge of the Business Continuity Process and demonstrate to your organisation that you can practice what you preach.

To obtain this certification, you attend the Business Continuity Practitioner training course at NobleProg. Afterwards, you book your exam at SECO.

Overview

This five-day program is designed to help participants enhance their strategic thinking, planning, and management capabilities, including the tactical and operational requirements for successful implementation in high-stakes environments. The course addresses critical issues such as conflict management, change management, leadership qualities, and team motivation. Through interactive case studies and sector-specific examples, participants are encouraged to share experiences and challenges, fostering practical, work-focused solutions that can be applied directly in their workplaces.

The primary objective of the program is to equip executives with the skills to scan the business environment, identify profitable opportunities, and develop strategies to gain competitive advantage in an increasingly competitive landscape. Additionally, the program provides insights into leadership best practices and behaviors that strengthen executives' capacity to manage the complexities and uncertainties of running a high-performance organization.

Learning Objectives

Upon completion of this course, participants will be able to:

• Identify the primary challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and factors influencing the organization;
• Assess resources both within and external to the organization;
• Explain different approaches to managing strategy and its role in the business plan;
• Evaluate alternative development strategies to recommend the most suitable ones for the firm;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing a new strategy, including team conflict management;
• Define approaches to managing identified risks;
• Analyze the potential positive and negative impacts on the firm resulting from the new strategy;
• Design policies, systems, and processes to successfully implement emergent strategic plans;
• Cover key steps in change management;

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course comprises facilitated workshops supplemented by case studies drawn from published real-life examples and practical experience. Attendees will have opportunities to work in small groups to synthesize ideas and strategies, applying the material to their own organizations or departments. Open forum discussions will also be a key component of the learning experience.

The strength of any organization’s governance relies heavily on its board of directors, which in turn depends on the effectiveness of its chairman. Despite this, the role of board leadership receives the least amount of training and support, even though it is critical for board success. Frequently, board leaders and chief executives find themselves in power struggles. This course reveals the strategies employed by the world’s top board leaders and shares practical, real-world insights from experienced board professionals.

Audience:

• All Management Roles
• Accountable Managers, Safety or Risk Post Holders
• Prospective Managers looking to elevate their risk & safety management skills.

Overview:

This course introduces the distinct components of a contemporary risk management process through the development of a Safety Management System (SMS). It demonstrates how these can be utilized to manage risk within modern socio-technical systems. Establishing an effective SMS has become an increasingly popular methodology for managing risk in complex and safety-critical systems. Participants will gain the ability to build and adapt safety and risk systems within their own area of expertise. While the concept of SMS is not new, it is increasingly being mandated by regulation in high-performance industries and accreditation schemes. The course uses high residual-risk industry SMS frameworks as benchmarks. The principles are explored by consultant practitioners using a combination of theory and extensive practical experience. The boundaries between other management systems, such as Quality and Environmental, will be discussed.

By the end of this training, participants will be able to:

• Understand the foundations of safety management systems.
• Identify strategies to mitigate the impact of new and developing technologies by applying SMS principles.
• Develop the structure of their own Safety & Risk Management System against a benchmark.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

Audience:

• All Management Roles.
• Accountable Managers, Safety or Risk Post Holders.
• Experienced Managers looking to elevate their risk & safety management skills.

Overview:

This course explores the primary influences on safety, risk and potential corporate liability. All three areas warrant particular study as all are undergoing considerable change as we head into the twenty-first century. The course adopts a ‘systems thinking’ approach as a method to manage complex systems. The current global pandemic has accelerated change in many areas of corporate strategy and this course aims to dilute some of the main themes within contemporary management thinking. We consider how to effectively mitigate some of the emergent threats which from the onset of digitalisation within our society. The course has a number of high-profile case studies from various industries which are analysed and discussed collectively and presented from various perspectives by the candidates. Cultural assessment techniques will be explored and applied to real world data. Candidates will experience mock cross examination by the presenters, to give them some appreciation of what the various legal systems look for when assessing corporate liability when risk mitigation has failed. The course provides the candidates with the confidence to directly engage with risk-based decisions within a complex operating environment.

By the end of this training, participants will be able to:

• Understand the foundations of corporate criminal liability.
• Understand the nature of complex systems and how to manage within them.
• Identify strategies to mitigate the impact of new technologies on risk strategies.
• Enhance the resilience of their risk management system.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and case study analysis.
• Break out scenario workshops and group presentation.

This instructor-led, live training in Kenya (online or onsite) is designed for participants at the beginner, intermediate, and advanced levels. It addresses the challenge of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

Upon completion of this training, participants will be able to:

• Identify key stakeholders,
• Analyse their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build and sustain long-term relationships. 

This course is designed for decision-makers whose primary objective is not to perform calculations or conduct analysis themselves, but to understand the underlying principles and confidently select appropriate statistical methods for strategic organizational planning.

For instance, a participant might need to determine the optimal sample size required before deciding whether to launch a new product.

If you require a more comprehensive curriculum covering the fundamentals of statistical thinking, please consider our 5-day 'Statistics for Managers' training.

This training programme has been designed for investors, business owners, directors, managers, executives, and analysts who wish to build their strategic planning capabilities. It is not intended for academic study but aims to help you turn your aspirations into reality right away.

The course centres on strategic planning for businesses that prioritise flexibility and continuous learning. The primary focus is on corporate and investment strategies, illustrated with current, real-world examples. Each participant will have the chance to develop a strategic plan and learn how to put it into practice.

This instructor-led, live training in Kenya (online or onsite) is aimed at managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organizations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.

Are you aiming for your inaugural board position? Perhaps you have recently secured a board role and are preparing for your first meeting? Or maybe your organization wants to equip rising managers and diverse talent with the essential knowledge required for boardroom inclusion and effectiveness. This intensive one-day programme provides everything you need to be competent, well-informed, and fully prepared the moment you step through those boardroom doors.